Everything You Need to Know
Frequently Asked Questions
Find answers to the most common questions about our services. If you don’t see your query here, feel free to reach out to our team directly!
Embroidery digitizing is the process of converting artwork or logos into a digital format that can be used by embroidery machines to stitch designs onto fabric.
The timeline depends on the complexity of the design. Typically, projects are completed within 1-3 business days.
We provide common file formats such as DST, PES, EMB, PNG, JPG, and more, depending on your requirements.
Yes, we can work with low-quality images, but the results may vary based on the resolution and complexity of the image.
We offer a variety of custom patches including iron-on, chenille, velcro, PVC, leather, woven, and printed patches.
Yes, we offer professional raster-to-vector services, including logo vectoring, image tracing, and creating line art.
We offer both small and large batch orders, with no minimum order quantity for most patch types.
Yes, we provide a sample or proof for your approval before proceeding with the full production.
You can place an order by contacting us through our website or via email. We’ll guide you through the process step by step.
We accept secure payments via credit/debit cards, PayPal, and bank transfers.